Effective date: August 31, 2026
Dalco Home Remodeling (“Dalco,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through dalcohomeremodeling.com (the “Site”), how we use that information, who we share it with, and the choices available to you. This Site is intended for residents of the United States.
Information We Collect
Information you provide to us
- Contact details such as your name, street address, email address, and phone number
- Information about your home and the project you are considering, including the products and services you are interested in
- Appointment and scheduling details
- Messages and other information you send through our forms, live chat, email, or phone
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages you view, links you click, and the dates and times of your visits
- The website, search, or advertisement that referred you to the Site, including any campaign tracking parameters attached to the link you followed
This information is collected using cookies and similar technologies, including analytics and advertising services such as Google Analytics.
Information from other sources
We may receive information about you from advertising and lead generation partners, home show and event registrations, referral sources, review platforms, and financing partners you choose to work with.
How We Use Your Information
- Respond to your requests and provide free estimates
- Schedule appointments, measurements, installations, and service visits
- Communicate with you about your project, order status, warranty, and service
- Send promotions, offers, and other marketing messages
- Operate, maintain, secure, and improve the Site and our services
- Measure and improve the performance of our advertising
- Detect and prevent fraud and comply with our legal obligations
Calls, Text Messages, and Email
When you provide your phone number, you agree that Dalco Home Remodeling and the contractors and partners working with us may contact you at that number about your inquiry, including by phone call, prerecorded or artificial voice message, automatic telephone dialing system, and text message. Consent is not a condition of any purchase. Message and data rates may apply and message frequency varies.
You may opt out of text messages at any time by replying STOP to any message. You may ask to be removed from our calling or mailing lists by contacting us using the information below, or by using the unsubscribe link included in our marketing emails. We may still contact you about an active project, order, or service request.
Cookies and Tracking Technologies
Cookies are small data files stored on your device that help a website remember your preferences and understand how the site is used. We and our vendors use cookies, pixels, and similar technologies to keep the Site working properly, measure traffic and site performance, and deliver and measure advertising, including advertising you may see on other websites and platforms.
Most web browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not work as intended. Our Site does not currently respond to browser Do Not Track signals.
How We Share Information
We do not sell your personal information for money. We may share information with:
- Service providers that work on our behalf, including website hosting, email delivery, live chat, customer relationship management, analytics, and advertising vendors
- Installers, subcontractors, manufacturers, and suppliers involved in completing your project
- Financing partners, when you apply for or ask about financing
- Professional advisors such as accountants, insurers, and attorneys
- Law enforcement or others when required by law, to enforce our agreements, or to protect the rights, safety, and property of Dalco, our customers, or others
- A buyer or successor in the event of a merger, acquisition, financing, or sale of all or part of our business
Some advertising and analytics technologies used on the Site may be considered a sale or sharing of personal information under certain state privacy laws. You may contact us using the information below with any questions or requests about this.
Data Retention
We keep personal information for as long as needed to respond to your request, complete and service your project, and meet our legal, tax, warranty, and recordkeeping obligations.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
- You may opt out of marketing emails using the unsubscribe link in any marketing message
- You may opt out of text messages by replying STOP
- You may ask us to review, correct, or delete the personal information we hold about you
- Depending on where you live, you may have additional rights under state privacy law, including the right to know what information we collect and to request deletion
To make a request, contact us using the information below. We may need to verify your identity before acting on a request.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Third-Party Links
The Site may link to websites we do not control, including manufacturer sites, financing partners, and review platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised, and any changes take effect when posted on this page.
Contact Us
Questions or requests about this Privacy Policy can be directed to:
Dalco Home Remodeling
13795 St. Charles Rock Road
Bridgeton, MO 63044
(314) 298-7300